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enxiguitar@hotmail.com
for Warranty details as followed :
1,Our online shop :http://enxiguitars.en.alibaba.com
all payment of online on alibaba all get alibaba trade assurance service ,
details of alibaba trade assurance service please check ,https://tradeassurance.alibaba.com/
So protect your fund safe
2,for shipping problem ,we pay Insurance for guitars ,any damage of the guitar will deal with by shipper,
surely customer need check package first when the shipper send you the guitars ,check package first ,then open box ,check guitars ,any problem,take photos please
3,guitar quality
all of our guitars do Quality inspection before package ,and surely there maybe shock on shipping ,cause some electronic do not work ,so if you can repaire them ,you can do .
if any hardware do not work well ,we post new hardware to you for free
4,return
Quality problems caused by non-human factors,after discuss with us and have to return for repaire or refund ,we pay for shipping.
Any questions about guitars ,we should get report in a week when you get the guitar .more than 7 days ,we dont accept return and any other request.